Returns and Refunds
We keep returns simple and fair for trade buyers. If something isn’t right, we’ll help you resolve it quickly.
Returns
You can request a return within 14 days of delivery if the item is:
- Unused
- Undamaged
- In its original packaging
To start a return, email support@armbright.com with:
- Your order number
- The item(s) you’d like to return
- A brief reason for the return (helps us improve)
Return Shipping
- Return shipping is the customer’s responsibility unless the product is defective.
- If an item arrives defective or damaged, contact us and we’ll guide you through the fastest resolution.
Refunds
Refunds are processed after the return is received and inspected. We’ll confirm by email once your refund has been issued.
Non-Returnable Items
We can’t accept returns for:
- Custom or made-to-order items
- Used or damaged products
Full Terms and Conditions
This page is a plain-English summary of our returns policy. For full legal terms and limitations, please see: Terms of Service
Questions
Email support@armbright.com and we’ll help.